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2020.04.30 Important

Regarding delays and suspended countries in overseas shipping(EMS)【30 Apr 2020】


12 March 2020⇒30 Apr 2020



Japan Post has announced on delivery delays on account of the spread of the novel coronavirus infection (COVID-19).

Delivery delays in post services(EMS) are occurring worldwide, so there may be cases where to take extra days for your order to be delivered. We greatly appreciate your understanding and cooperation.



The novel coronavirus pandemic has caused many countries/territories to take measures such as stopping acceptance of inbound postal items as well as considerable suspension and reduction of flights from/to Japan. Accordingly, our transportation performance has significantly declined.



Therefore, acceptance of international mail items, mainly EMS and parcel-post/letter-post items by air and SAL, will be temporarily suspended from April 2.

*SAL service is temporarily suspended in all countries and territories.



Countries and territories to which acceptance of mail is temporarily suspended because of the novel coronavirus pandemic (Updated on 23 Apr):


https://www.post.japanpost.jp/int/information/2020/0423_01_01_en.pdf



For details on each country, please check Japan Post’s official website.

https://www.post.japanpost.jp/int/information/index_en.html

(Information about the current situation in Japan is also included.)

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